AT&T Synapse Uživatelská příručka stáhnout pdf (Strana 259)

Troubleshooting 259

Synapse User’s Guide

Gateway Troubleshooting

For more information about the corrective actions recommended in this troubleshooting section, see the Synapse

Administrator’s Guide at

www.telephones.att.com/synapseguides.

Symptom Probable Cause Corrective Action Gateway Troubleshooting

Gateway does not work at

all.

There is no power to the

device.

 Ensure the AC plug is plugged into an electrical outlet not

 Verify that the AC power outlet has power, such as

plugging in some other AC device. If nothing works,

contact an electrician or use another power outlet.

 Verify that the DC plug is plugged into the power jack

marked DC 5.1V on the front of the Gateway.

Gateway screen displays

Network Down.

The Ethernet cable is

unplugged.

 Ensure that one end of the Ethernet cable is plugged into

the port marked LAN on the front of the Gateway and that

the other end is plugged into your office LAN.

 Confirm that the Ethernet port light next to the Ethernet

port on the Gateway is green. If it is not, unplug the cable

and plug it in again.

 There may be a problem with the office network. Check if

other network devices, such as computers, are

communicating with the network. If not, then contact your

IT administrator.

1 2 ... 254 255 256 257 258 259 260 261 262 263 264 ... 333 334

Žádné komentáře

AT&T Synapse Uživatelská příručka Strana 259