
Call Management 208
Synapse User’s Guide
Managing Held Calls
To manage held calls:
Figure 274. Active Call
Figure 275. Call Held
1. When you are on an active call, as shown in Figure 274, press HOLD.
The Held Call Appearance icon appears next to the highlighted call, as
shown in Figure 275.
If a call has been on hold for longer than three minutes, the Deskset reminds
you with a brief ring every 30 seconds.
2. To take the call off hold, you must highlight the call and press SELECT, or press
the associated Call Appearance key.
To do this with the Cordless Handset, see “[Handset] Managing Held Calls” on
page 224.
Quick
Dial
12:30PM Thu Feb 23 2008
Transfer Conf Page Mor e 1 /3
To retriev e held call, press key
next to icon.
Graham Bell 9-800-95552007 3:00
Quick
Dial
12:30PM Thu Feb 23 2008
Mor e 1/ 3Par kConfTransfer
Graham Bell 9-1-232-555-0176 0:01
Quick
Dial
12:30PM Thu Feb 23 2008
To retriev e held call, press key
next to icon.
Mor e 3/ 3DND CallFw d
Graham Bell 9-1-232-555-0176 0:01
Transfer Conf Page Mor e 1 /3
Lifting the corded handset, or pressing SPEAKER or HEADSET, takes you off
hook on an Idle line; it does not take the highlighted call off of hold.
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