AT&T Synapse Uživatelská příručka stáhnout pdf (Strana 209)

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Call Management 209

Synapse User’s Guide

Transferring a Call Overview

You can transfer an active or a held call.

The transfer recipient does not have to talk to you before receiving the transferred call. (If you do not talk to the transfer recipient

before transferring the call, you are making an “unsupervised” transfer.) If you talk to the transfer recipient before completing

the transfer, you are making a “supervised” transfer.

You can transfer a call to an internal extension or outside number. You can transfer a call to an outside number only if this function

has been enabled by your system administrator. See “Admin Settings” on page 93. The call transfer function is enabled by default.

Transfer Rules

The following rules apply when transferring a call:

 An extension can transfer only one call at a time.

 The Transfer action can be canceled by pressing . The call remains on hold.

To transfer calls with the Cordless Handset, see “[Handset] Transferring” on page 219.

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