
Call Management 218
Synapse User’s Guide
[Handset] Call Deck
The Call Deck is the list of active, held, parked, and ringing calls. Because the screen is too small to easily display multiple calls
at the same time, the Handset stacks them like a deck of cards in order of priority. The top of the display no longer displays the
date and time. Instead, the phrase Next Call displays.
Review calls by pressing the or Navigation key. The Call Deck loops; after reaching the last
call in the deck, press the Navigation key again to return to the beginning. The order of priority is:
a. Incoming calls — Always on top.
b. Active calls — On top, as shown in Figure 294, except when there is an incoming call.
c. Ignored calls — When you have received multiple incoming calls and have pressed
during an incoming call.
d. Held calls — As shown in Figure 295.
The and icons at the top of the display indicate that you can press the or Navigation
key to step through the Call Deck.
If you navigate away from a current active call but are still in the Call Deck, you switch back to the
active call after 10 seconds of inactivity.
Graham Bell
9-1-250-555-0123
02:01 ON A CALL
XFER CONF
NEXT CALL
Figure 294. Active Call
with Incoming Call
Graham Bell
232-555-0176
03:00 ON HOLD
XFER UNHOLD
NEXT C AL L
Figure 295. Held Call
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