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Voicemail 153
Synapse User’s Guide
[ATA] Accessing Group Mailboxes
If your system administrator gave you access to at least one Group Mailbox, you can access Group Mailbox messages. These Group
Mailboxes provide general delivery of voicemail messages to a group within an organization. Only subscribers can access these
Voicemail messages.
To play a Group Mailbox message:
Figure 197. Group Mailboxes
Figure 198. Group Mailbox
Instructions
1. Press MESSAGES to view the entire Message list, as shown in Figure 197 (or
# New Messages to view only new messages).
2. Press the or Navigation key to highlight a Group Mailbox, and press SELECT.
The Group Mailbox Instructions screen displays, as shown in Figure 198, and the
voice prompts begin. You will be instructed to enter 1 for new messages and 2 for
old messages.
The screen lists the playback options for the Group Mailbox. These options can be
used once a messages is playing:
1: Pause / Play 4: Replay
7: Rewind 9: Fast Forward
6: Skip to next 3: Delete
5: Play Options
*
: Return to Menu
3. When you are finished, press , hang up the handset, or if the speakerphone
is on, press SPEAKER to end the session.
Press or to move highlight, then
press SELECT.
[1 Ne w , 6 Old] Personal
[1 New , 12 Old] Sales
Quick
Dial
Messages
Ex it
Press EXIT when y ou are done.
Group Mailbox
Follow the voice prompts. Press the
follow ing digits during playback:
4: Replay
9: Fas t Forw ard
3: Delete
*: Return to Menu
1: Pause / Play
7: Rew ind
6: Skip to next
5: Play Options
- User’s Guide 1
- Synapse User’s Guide 10
- 1 (888) 883-2474 11
- Topic Navigation 12
- Text Conventions 14
- Additional Documentation 15
- C HAPTER 16
- SB67030 Deskset 19
- Deskset Idle Screen 20
- Deskset Status Indicators 22
- Deskset Call Appearances 23
- Deskset Call Appearance Icons 24
- Deskset Call Appearance Timer 26
- Deskset Call Appearance LEDs 26
- Deskset Hard Keys 27
- Deskset Dial-Pad Entry 28
- Deskset Confirmation Screens 29
- Deskset Notification Screens 29
- Using Deskset Help Screens 30
- Auto Attendant Information 31
- Caller Options 31
- [Handset] Dial-Pad Entry 48
- NTERFACE 54
- Basic Settings 57
- Extension Directory 59
- Quick-Dial Keys 63
- Deskset Menu 66
- Deskset Settings 67
- Preferred Audio 70
- SELECT or press 1 - 7 71
- (Primary) 72
- User Settings 72
- (Mailbox) 72
- User Passw ord 72
- SELECT or press 1 - 6 73
- Primary Greeting 74
- RECORDING 74
- Call Fwd All Target 76
- Mailbox 76
- Call Forw ard All 78
- Automatic Answering 80
- Press Exit when done 81
- Name Recording 82
- Personal Name Recording 83
- Are you sure you want to 84
- Password 85
- 1. Set/Change Password 86
- 2. Clear Password 86
- Password Saved 86
- 1. Handset 87
- 2. Headset 87
- Not Registered 89
- DEREGISTER HANDSET 91
- Backspc Canc el 92
- Press SELECT when done 92
- Admin Settings 93
- Deskset Information 94
- [Handset] Setting Contrast 98
- [Handset] Setting the Sounds 99
- 12:30p Feb 23 100
- 2 Missed Calls 100
- 5 New MSGs 100
- REST ORE DEFAULT 102
- Do you want to 102
- PRODUCT ID 103
- CCESSING 104
- Accessing Voicemail 105
- Accessing the Directory 106
- Accessing the Call Log 107
- The Extension List 108
- Accessing the Extension List 109
- John Smith 110
- Editing Quick Dial 111
- The Redial List 112
- Accessing the Redial List 113
- Storing Redial Entries 114
- Deleting Redial Entries 115
- Amy Lee 122
- 9-1-888-722-7702 125
- May 23 8:55a 125
- Graham Bell 125
- 9-212-555-0154 127
- Heather Phillips 127
- Ian Stevens 127
- John Lee 127
- IRECTORY 128
- Using the Directory 129
- 2. Personal list 130
- 3. System list 130
- 4. Extension list 130
- Editing a Personal List Entry 133
- Directory Sort 136
- OICEMAIL 140
- Voicemail Overview 141
- Voicemail Messages 142
- Accessing Your Messages 143
- 232-555-0176 144
- Enter an extension to 147
- Message Forwarded 148
- Deleting Personal Messages 150
- Messages 153
- Mary Williams 163
- 1-888-722-7702 163
- Message Deleted 163
- 1-232-555-0176 165
- Using the Call Log 167
- Managing Missed Calls 168
- Reviewing the Call Log List 169
- Storing Call Log Entries 172
- Deleting Call Log Entries 173
- Call Log 1/6 173
- DetailsDetailsYes No 174
- [Handset] Using the Call Log 176
- 604-555-0182 177
- Active Call Screen 183
- Predialing 184
- 9-1-232-555-01 184
- Transfer 185
- 12:30PM Thu Feb 23 2008 185
- Making a Call from a List 186
- [Handset] Active Call Screen 188
- 9-1-706-555-016 189
- [Handset] Live Dialing 190
- Answ er Ignore Fw dV M 193
- Answer a Call 195
- Answ er Fw dV M 196
- Multiple Incoming Calls 197
- Ignoring a Call 198
- Call Screening 199
- Speak after the tone 200
- [Handset] Answer a Call 203
- ANAGEMENT 205
- Placing a Call on Hold 207
- Managing Held Calls 208
- Transferring a Call Overview 209
- Transferring a Call 210
- Personal 211
- Conferencing 212
- Hold and Cancel a Conference 213
- Parking a Call 214
- Retrieve a Parked Call 215
- [Handset] Active Call Screens 217
- [Handset] Call Deck 218
- [Handset] Transferring 219
- [Handset] Conferencing 221
- DROP UNHOL D 222
- [Handset] Managing Held Calls 224
- [Handset] Held Call Options 226
- [Handset] Parking a Call 227
- PARK LIST 228
- EndPage 233
- Press EndPage when done 234
- Overhead Page 235
- [Handset] Paging 236
- NTERACTION 237
- [Handset] Incoming Calls 238
- [Handset] Held Calls 238
- [Handset] Clocks 239
- [Handset] Status 239
- ROUBLESHOOTING 240
- Resolving Audio Echoes 241
- General Troubleshooting 249
- Gateway Troubleshooting 259
- Deskset Troubleshooting 262
- ATA Troubleshooting 286
- PPENDIXES 313
- Appendix C: Maintenance 320
- Appendix E: Limited Warranty 323
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