
Overview 23
Synapse User’s Guide
Deskset Call Appearances
The five Call Appearance keys and icons, as shown in Figure 9, allow you to manage your calls. The Deskset presents call
information next to the Call Appearance keys at the side of the display. When there is an incoming call, the Call Appearance
Light-Emitting Diode (LED) on the key flashes. The system displays icons on the LCD screen to identify the status of each call.
Press the or Navigation key to move the highlight. The soft keys change accordingly. See “Deskset Call Appearance Icons”
on page 24 for a complete description of the available icons.
Figure 9. Sample Call Appearance Screen
Conferencing or transferring outside calls requires two Call Appearances, one for each call. When you are in a feature such as
the Directory, Call Log, Redial, or Voicemail, pressing a Call Appearance key does not dial a highlighted list entry.
Call Information
If you subscribe to caller
ID, call information
consists of the phone
number for all calls.
Incoming calls also have
the name if it is sent with
the phone number.
Call Appearance Keys
Call Appearance Icons
Call Appearance LED
Highlight Bar
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