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How do night service types interact?
Issue 3 July 2001
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night service
How do night service types
interact?
Let’s look at an example of how several types of night service
might be used in one company.
Assume that you already administered the following night service
settings:
night station night service redirects to extension 3000 and
DID-LDN only to LDN Night Ext is set to n
EXT Alert Port (TAAS) field is not defined
Trunk group 4 redirects to extension 2000
Let’s look at how calls for this company are directed after hours:
call type directs to
An LDN call on a DID trunk extension 3000
A call on trunk group 4 extension 2000
An internal call to ‘0’ extension 3000
A call that redirects to the attendant through a
coverage path.
the attendant queue
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