AT&T Synapse Uživatelský manuál Strana 10

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Page 10
Web UI—System Settings
Basic Settings include assigning the operator
extension, setting the system date and time
(default is to access a NTP server) and setting the
maximum time allowed for outside calls that have
been transferred or forwarded to outside numbers.
If a 4 line system has one outside call forwarded to
an outside number and another outside call is
transferred to an outside number, then all lines are
now tied up with two calls.
Ring Groups are set up to ring multiple extensions
for a specific purpose, i.e. a number of extensions
could be included in a ring group called Sales. This
can then be accessed via the Auto Attendant when
the caller hears press 1 for sales.”
Auto Attendant is a fully customizable system for
answering and routing calls. Different greetings,
prompts, routing and information can be presented
for up to three scenarios; Day, Night and Lunch.
Hold Message allows a message to be recorded and
played for outside callers on hold. Many businesses
use this feature to promote their company and/or
products while the caller is on hold.
System Directory allows the administrator to enter
up to 100 names and phone numbers that can be
accessed by any extension.
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