AT&T 6424D+M manuály

At t 6424D+M Specifikace (242 strany)

Značka: At-t | Kategorie: Sítě | Velikost: 1.95 MB |

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Tabulka s obsahem

DEFINITY® ProLogix™ Solutions

1

Copyright and legal notices

3

Trademarks

4

Ordering Information

5

Warranty

6

Disclaimer

6

Heritage

6

Contents

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3Adjuncts 3-1

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5 Call Center Solutions 5-1

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6 Wireless Solutions 6-1

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Appendix A: Features A-1

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Index IN-1

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About This Document

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How to Use This Document

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How to Order Documentation

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1 Introduction

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Supported Applications

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Application Starter Packages

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• Networking

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• Information Management

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Differences between

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Hardware

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Compact Modular Cabinets

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Software

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Reliability

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2 Desktop/Console Solutions

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Digital DCP Telephones

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• 6402D telephone

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• 6408+ telephone

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• 6408D+ telephone

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• 6416D+ telephone

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• 6416D+M telephone

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• 6424D+ telephone

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• 6424D+M telephone

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8400 Series Digital

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• 8403 telephone

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• 8405B telephone

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• 8405B+ telephone

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• 8405D telephone

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• 8410B telephone

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• 8410D telephone

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• 8411B telephone

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• 8411D telephone

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• 8434DX telephone

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9400 Series Digital

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• 9403 telephone

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• 9410D telephone

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• 9434 telephone

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7300/ATL Series

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Hybrid Telephones

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ISDN BRI Telephones

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• 8520T ISDN BRI telephone

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• 8528T ISDN BRI telephone

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Attendant Consoles

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DEFINITY PC Console

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3 Adjuncts

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Power Systems

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• Magic On Hold Systems

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Headsets

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Audio and Visual Paging

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Alerts and Sensors

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External Speakerphones

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Security Devices

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~ Access Security Gateway Key

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• Remote Port Security Device

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~ most expensive calls

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~ longest duration calls

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• Call Accounting System NT

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4 Messaging/Voice Response

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Messaging Systems and

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Call Coverage

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Messaging Integration

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DEFINITY AUDIX

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INTUITY AUDIX Features

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INTUITY Message Manager

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DEFINITY AUDIX Features

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INTUITY CONVERSANT

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Octel 100

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5 Call Center Solutions

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• CentreVu Virtual Routing

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• CentreVu Advocate

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CentreVu Supervisor

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CentreVu Explorer II

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• Efficient ANI Analysis

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• Customer Classification

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• Abandon Caller Analysis

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2) Incoming Lines 6) Queues

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Basic Call Management System

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Requirements

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Call Center Basic

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Call Center Deluxe

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Call Center Elite

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CentreVu Virtual Routing

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• Accumulated time waiting

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CentreVu Advocate

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• Predicted Wait Time

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• Least Occupied Agent

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• Percent Allocation

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6 Wireless Solutions

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Figure 3. TransTalk 9000

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Long Range Mobility Solutions

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Starter Application Package

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Solutions

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Server-Based Solutions

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Third-Party Applications

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• Intuition ™

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~ enhanced User Interface

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• Fast Call® Agent 3.0

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• PassageWay Service Provider

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• Phonebook

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• Log Manager

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• Script Editor

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PassageWay Service Provider

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• SNAP Connection

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• Commence™

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• PhoneLine®

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Telecommuting/Virtual Office

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Remote Call Coverage/

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Calls (Telecommuting Access)

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Personal Station Access

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Pipeline 15

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DEFINITY Extender

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System Management Terminal

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• Scheduler

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• Event Log

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• Job Viewer

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• Button Label Printing

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• Add User Wizard

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Terminal Administration

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Scheduling

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Basic Reporting

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Performance Measurements

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Call Charge Information

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Call Detail Recording

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Call Detail Recording Devices

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Call Accounting Systems

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Security

172

10 Trunking and Networking

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Networks

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QSIG Global Networking

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World Class Routing

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Network Management Features

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Automatic Route Selection

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Automatic Alternate Routing

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Generalized Route Selection

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Facility Restriction Level

185

Authorization Codes

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Trunk Group Circuits

187

T1 Interfaces

190

TCP/IP Interfaces C-LAN

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Internet Protocol (IP) Trunk

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Integrated Services

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Digital Network

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Centralized Attendant Service

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Main/Satellite/Tributary

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Electronic Tandem Network

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Multimedia Communications

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A Features

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Automatic Routing Features

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Basic Features

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Call Center Features

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Hospitality Features

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Private Networking Features

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• QSIG Path Replacement

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• Transit Counter

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• Uniform Dial Plan

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Trunk Group Features

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B Documentation Library

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Operations

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DEFINITY Adjuncts

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Guide Builder

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Telephones

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B Telephones

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Numerals

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Index A

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Index B

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Index C

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Index D

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Index E

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Index G

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Index L

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Index N

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Index Q

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Index S

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Index T

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Index U

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Index W

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