AT&T INTUITY Integration with MERLIN LEGEND 585-310-231 manuály

Uživatelské manuály a uživatelské příručky pro Síťové přepínače AT&T INTUITY Integration with MERLIN LEGEND 585-310-231.
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At t INTUITY Integration with MERLIN LEGEND 585-310-231 Uživatelský manuál (180 strany)

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INTUITY Integration with

1

MERLIN LEGEND

1

Communications System

1

Contents

2

About This Document

10

Conventions Used

12

Trademarks and Service Marks

13

Related Resources

14

MERLIN LEGEND Integration

17

Concepts

17

Switch Integration Concepts

19

■ Call Answer

21

■ Voice Mail

22

■ Automated Attendant

22

Intuity Intro Voice Response

23

Port Considerations

23

Intuity Port Administration

25

Dedicated Allocation

25

Primary and Secondary

26

Automated Attendant Concepts

26

MERLIN LEGEND Status

27

Routing Table

30

■ Business Schedule(s)

32

■ Holiday Schedule(s)

33

Multiple Automated Attendants

35

Functionality Differences

36

Planning the Integration

37

Application Names

38

Number Plan

38

Voice Ports

38

Intuity AUDIX Subscribers

39

Intuity System Trunks

39

Group Coverage

39

Group Calling

40

Digits in Dial Plan

43

Dial Plan

44

System Features

45

■ Holiday Schedule

47

■ Day Service Mailbox

47

■ Night Service Mailbox

47

■ Alternate Service Mailbox

47

Worksheet B: Routing Table

48

Business Schedules

50

Holiday Schedules

52

Worksheet D: Holiday Schedule

53

Holiday Schedule:

54

Implementing the Integration

55

MERLIN LEGEND Initial

56

Administration

56

Channel

57

Information for Installation

57

Perform Acceptance Testing

59

Administer and Test

60

Optional Intuity Packages

60

Enhancements

60

Administer Networking

62

Connectivity

63

Voice Port Requirements

64

Intuity System Connections

65

Connect IVC6 Boards

66

Using 104A Connecting Blocks:

66

Connecting Serial Ports

67

■ 355AF Adapter

68

■ D8W-87 Modular Cord

68

Connect Admin Ports

69

Processor

71

Connecting SMDR Ports

73

■ DB-9S to DB-25P Adapter

83

■ RS-232 M-F cable

83

Dedicated Line Access

85

MERLIN LEGEND Switch

92

Group Calling Trunk or Pool

95

Assignments

95

Hunt Type

96

Group Coverage Receiver

98

Group Type

99

Allowed Lists

100

Disallowed Lists

103

Night Service

107

Intuity System Administration

109

CAUTION:

111

Entering the Routing Table

116

Other Administration

118

Protecting Your System

119

Switch Security

120

Security Tips

120

Switch Administration

124

Intuity AUDIX Administration

125

Mailbox Administration

126

Basic Call Transfer

126

Detecting Toll Fraud

127

Intuity AUDIX Traffic Reports

128

AT&T Security Offerings

129

AT&T Corporate Security

130

Installing MERLIN LEGEND

131

Requirements

132

Procedure 2: Load the

133

MERLIN LEGEND Software

133

System Control

135

Introduction

137

Hunt Group Administration

137

CHG-KEYS

139

Voice Mail Administration

140

Call Coverage Path

141

Do Not Disturb

141

Cut-to-Service

141

Gradual Cut-to-Service

142

One-Step Cut-to-Service

142

Abbreviations

144

Issue 2.0 December 1995

145

Glossary

148

Numerics

176

Networking

177

See Toll Fraud

177

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